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Shipping

Shipping
For the delivery with DHL within Germany we charge a flat rate of 4,50 €.

For delivery with the Austrian post within Austria we charge a flat rate of 5,70 €.

Deliveries within Europe are calculated according to time and effort.

The respective shipping costs will be indicated to you in the shopping cart after entering the place of delivery and calculated accordingly.

If your order includes several items with different delivery times, we will ship the goods in one shipment if not discussed with you differently.

Delivery times
Germany
All orders received by us to 12 noon on a working day will be dispatched on the same day and arrive within Germany within 1 to 3 business days.

With the order number you automatically receive for each order, you always have the current status of your package in view.

Austria
All orders received by us to 12 noon on a working day will be dispatched to Educationinmove within 2 days and postage paid in Austria. The goods will arrive within 4 to 6 business days.

If you do not receive a delivery within this time, please contact us at: info@move-ya.de.

Pickup
The order can also be collected at the address stated in the imprint
To do this in the ordering process, select the self-pickup type of delivery.
In this case, no shipping costs will be charged.

The pick-up times and addresses are displayed accordingly in the order process.

Returns
Basically, we only accept original packaging. Downloads are excluded from the right of return!

If you want to return the goods due to being "not satisfied", you have to pay the postage costs! Non-free packages can not be accepted.

Germany
In case of return, please send the package with a copy of the invoice and the reason for the return to:
Bremer Versandwerk GmbH
c/o MOVE YA!
Zum Panrepel 17
28307 Bremen

Austria
In case of return, please send the package with a copy of the invoice and the reason for the return to:
educationinmove Austria / Move-Center
Steinlegasse 28
A - 1160 Vienna

Should a package come back to us due to incorrectly entered address data, additional postage costs of 5 € will be charged.

Payment methods

We have various types of payment at our disposal

MOVE YA! - Payment with credit cardMOVE YA! - Payment with credit card
Payment with credit card
We accept credit cards Master and Visa.
Your credit card information will be encrypted using SSL-encrypted methods.
Due to this high security standard a purchase in our shop by credit card is secure.

MOVE YA! - Payment by PayPal
Payment by PayPal
When you pay by PayPal, you will be sent directly to PayPal during the purchase process.
If you are already a PayPal customer, you can easily log in with your user data and confirm the payment.
If you are new to PayPal, you can also log in as a guest or open a PayPal account and then accept the payment.

MOVE YA! - Payment by Instant Transfer
Payment by Instant Transfer
Instant Transfer is an easy-to-use direct transfer procedure based on the high security standard of online banking and TÜV-certified data protection.

Via the secure payment form, Sofortüberweisung automatically and in real time makes a transfer to the end-user online banking account. The purchase amount will be transferred directly and MOVE YA! immediately receives a real-time confirmation. So we can ship your items immediately.

  • This is how it works:
  • You will be directed to the secure payment form of Payment Network AG after selecting the payment method Sofortüberweisung in the ordering process.
  • With Sofortüberweisung, you then order your bank to carry out a transfer.
  • All you need is your online banking account (PIN and TAN).
  • Your advantages at a glance:
  • Comfortable
  • Login with the well-known online banking account data
  • Pay without credit card
  • TÜV certified data protection
  • Secure two-step authentication method (PIN / TAN)

MOVE YA! - Payment by direct debit
Payment by direct debit (Germany only)
When you pay by direct debit, you enter your bank account and your delivery can be done directly.
We will post the invoice amount 7 days after the invoice has been issued.

MOVE YA! - Cash / EC payment
Cash / EC payment
The cash or EC payment is only possible with self-pickup.

All payment methods are transmitted encrypted using the SSL method and the transmitted data are only stored encrypted.

When paying via direct debit and instant delivery, your delivery can be shipped directly.

Cash or EC payment is only possible with pick up at our office.

If you return goods, the amount to be refunded will be refunded to you with the same payment method.